We ship to everywhere in the world as recorded delivery with a tracking number. For deliveries in the UK, we ship via Royal Mail 1st Class Recorded Delivery for £10 which takes about 1 to 2 working days. For delivery to countries within the EU we charge £15, and it takes between 4 to 10 working days. For Items going outside the EU, the maximum time that could take for a parcel to arrive at its address is 21 days, but usually it arrives much quicker, and the cost is £20.
Please these delivery times are 'Royal Mail's estimation. Lucy's Leather is not responsible for any unexpected delays cause by Royal Mail or local postal services.
We will refund for any item if returned in the same condition within 14 days of receiving it (less the postage costs). Items returned after use or in a different condition can not be refunded. We offer a 28 days free repair policy. Buyer pays the postage. If you have any particular enquiry just email us before your purchase.
Please note that any variation in colour, scars, smell and even insect bites are proof that this bag is made from genuine leather. Natural markings in no way affect the quality or beauty of the leather.